Understanding F&B customer requirements
- Site specific waste management audits and proposals combine to engineer deliverable national solution that takes on board challenges in terms of space, opening hours and waste production peaks
- Objective is to align cost saving opportunities to sustainability initiatives and obtaining 100% waste avoidance from landfill
We understand F&B produces their waste when others are not at work!
- Single point of contact via the on call Customer Care function and Dedicated Account Management to provide a key go to person for all requirements and delivery of onsite training programmes and road shows.
- World class IT infrastructure ensures no requests are missed and all information is captured and shared
- Mobile App called Recycle 1st allows all customers probably for the first time to manage all their day to day waste management requirements on their smartphone
- Service level standards with 48-hour emergency waste collection service available ensures KPI targets are achieved
- Monthly bespoke management reporting which is part of the monthly information pack sent to all customers